Destinations

We ship across the United States and Canada. Once your order ships, you’ll receive a tracking number by email so you can follow your package every step of the way.

We also ship internationally! Reach out to us for a custom shipping quote — we’re happy to help.

Tariffs and Customs

U.S. customers — all tariffs and customs fees are on us. No surprises at the door.

Shipping fee

Canada & United States: FREE SHIPPING on all slab rollers. Delivery typically takes 4–8 business days.

International: We ship worldwide! Please contact us at hello@doeceramics.com for a custom shipping quote.

Returns (Damage)

We want every piece you receive to be perfect. If your order arrives damaged or defective, please email us within 7 days at hello@doeceramics.com with photos of the product and packaging.

We’ll provide a return shipping label and cover all shipping costs. Once we receive your item, we’ll send a replacement or issue a full refund — whichever you prefer.

Returns ( No Damage)

We accept returns within 30 days of receipt for items that are not defective. Items must be returned in their original condition and packaging, unused.

• Return Shipping: Buyer is responsible for return shipping costs.
• Refunds: Once we receive the returned item, your refund will be processed within 5 business days to your original payment method.

For any questions about our Returns and Refunds Policy, please contact us at hello@doeceramics.com.